Privacy Policy | 3DPRINTAI

1. Data Controller and Service Provider

This Privacy Policy sets out the principles and procedures regarding the processing of data collected within the scope of services offered through 3dprintai.io (hereinafter referred to as the "Platform"). All ownership and operating rights of the Platform belong to our legally established business.

2. Collected Data and Processing Purposes

The following data may be processed when you visit our platform or use our services:

Identity and Contact Information: Full name, email address, phone number, and delivery address (for order management and invoicing).
Design Data: Text-based commands (prompts) and images you submit to the system while using our AI tools (for 3D model creation and production).
Transaction Security Data: IP address, login information, and cookies (for system security and user experience optimization).

3. Payment Security and Financial Data

Credit card, debit card, and other financial information used by users during payment transactions are never stored in our Platform's infrastructure. All payment transactions are carried out by our licensed payment institution partner through the high-security (256-bit SSL encrypted) interfaces of the relevant banks and card organizations.

4. Sharing Data with Third Parties

Your personal data is not shared with third parties except in the following cases:

Logistics: Only necessary address information is forwarded to shipping and courier companies for the delivery of ordered products.
Legal Obligation: Transfers may be made to relevant authorities to fulfill legal requests from judicial bodies or authorized public institutions.

5. Rights of Data Subjects

In accordance with data protection regulations, our users have the right to learn whether their data is being processed, request correction if processed incorrectly, and request deletion of their data when legal conditions are met. You can submit your requests to us via [email protected].

6. Cookies